2005 has indeed got off to a productive and exciting start. To participate in and see the enthusiasm of the clients and the Carmenites working with the integrated Carmen Crew Management system is certainly one reason. Another major reason is the acquisition on 31 March 2005 of Opcom, an outstanding resource optimization software and services company.

The acquisition of Opcom by Carmen will combine two of the fastest-growing and profitable companies in the resource optimization software and services industry. The combined domain and industry knowledge of Opcom and Carmen creates a formidable team that will continue to work closely with our clients to assist them in achieving greater efficiency, operational savings and profitability.

Those of us who have started working together or recently visited Carmen Systems Pty Ltd in Brisbane and met our new colleagues have had similar feelings of being amongst like minded individuals. We are currently focusing our efforts in client projects to combine our knowledge, technology and application components, including algorithms. We are convinced that this will be a strong addition to our combined offering.

We now have Carmen offices located throughout Europe, North America, Asia and Australia further establishing our capability in assisting and being widely available for our clients, worldwide. With a strong presence in the Asia/Pacific region we can now provide even better support for current and new clients in this region.

Today, in most working environments the crew management process is sequential. It is done in too many steps using various systems each requiring very specialized users. Our main driver with implementing our integrated Carmen Crew Management solution is to simplify and integrate the business processes while at the same time not diluting the power of optimization. This requires that operational data is unified and simplified. Our aim is to assist our clients with removing the technical obstacles in order to find the most optimal and market driven process and operation.

It is great to see the positive results from Finnair who now, with the implementation of Carmen Crew Tracking have the integrated Carmen Crew Management system in place, spanning from Manpower Planning to Tracking.

I would like to warmly welcome both our new airline client Britannia Airways, who see many benefits from our simulation capacity. We also welcome our new colleagues in Australia, UK and France. Now we are an even stronger force to assist our clients throughout the world with applying advanced optimization to industries.

Yours sincerely,

Per Norén
Chief Executive Officer

”We are currently focusing our efforts in client projects to combine our knowledge, technology and application components, including algorithms. We are convinced that this will be a strong addition to our combined offering.”