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Define
scope |
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Define areas of responsibility, for example a region. |
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Detect |
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The view presents statistics where you can see how current problems would impact passenger
if no passenger re-bookings are performed. |
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Solve |
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Use Carmen Passenger Recovery to obtain a re-booking solution for all disrupted
passengers. Carmen Passenger Recovery system can suggest re-bookings, including prioritization
according to ticket price, gold card membership, group travellers etc. The system can even
suggest minor flight delays that would reduce the total number of passenger disruptions.
These delays can then be evaluated from a fleet and a crew perspective. |
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Evaluate |
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The system presents a summary of delayed passengers, misconnected passengers and
the total cost for reimbursements and accommodation. In addition to the summary there is a detailed
recovery plan for each passenger. |
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Communicate |
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Once a recovery option is chosen it is communicated to the
central database as soon as you have confirmed the changes. The changes are now available for everyone
using the system. |
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If you any questions about the Carmen Passenger
Recovery, please contact us at [email protected]
Carmen Fleet Control and Carmen Crew Control to guarantee solutions that are feasible and effective for the entire operation.
Existing day-of-operation systems to recover as quickly as possible with as little change as possible.
Existing systems for operational data management to ensure maximum service levels for passengers.
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