Captain Felix Sanchez, Chief Operations Officer at Mexicana, says that Mexicana expects to streamline operations from planning to the day of operations by improving the decision making process. “Carmen IOCS will integrate information regarding our crew, passengers, and aircraft into a complete view of operations thereby increasing the speed and quality of decisions made. With Carmen IOCS our users will be able to focus more on the decisions relating to the overall operation as the system helps the users by automating the more time consuming manual work carried out daily.”

Captain Sanchez adds that through Carmen’s integrated crew and fleet planning Mexicana will achieve better integration of all processes and can more effectively pinpoint critical areas in the operation to increase efficiency. “Through combining Carmen IOCS with Carmen Tail Assignment, which is currently in full production, we will be able to fine-tune our fleet allocation in response to changes in passenger demand and also enhance the services we offer our passengers.”

Søren Boje Mortensen, Senior Vice President Airline Solutions at Carmen Systems, says that Mexicana is realizing the overall business benefits from optimizing their passenger, crew and fleet planning. “Mexicana expects to decrease their response time on solutions by 90 per cent. At the same time they will reduce operating costs by saving money and making better aircraft changes with no increase in charges to passengers. By using Carmen’s decision support tools and optimization on the day of operation, faster and more cost-efficient decisions will improve the overall performance of Mexicana’s entire operation.”

Mexicana Airlines: is Mexico’s airline with the most extensive international coverage present in the US market for the last 76 years. Mexicana has one of the highest levels of punctuality in the world. Their fleet is considered one of the most modern in the world and from their operations hub in Mexico City´s International Airport, Mexicana flies to more than 50 destinations in North, Central and South America and the Caribbean. Mexicana´s Maintenance Base is the first and the best facility in Latin America and one of the best in the world. Mexicana was awarded as the Best Airline in Latin America for the seventh year in a row with the World Travel Award.

Carmen Systems AB: develops, markets and implements resource optimization software and services solutions for clients in the transportation industry, primarily the airline and railway industries. Clients include, among others; Aeroméxico, Air France-KLM, British Airways, Delta Air Lines, Finnair, Lufthansa, Singapore Airlines, Spanair, Virgin Atlantic Airways, Deutsche Bahn (German Railways), Amtrak, Green Cargo, National Rail Enquiries (UK), RailCorp - New South Wales (Australia) and SNCF (French National Railways). Carmen Systems is a rapidly expanding organization and today has 295 employees from 33 nationalities. Carmen Systems’ headquarters is in Göteborg, Sweden with additional offices in Austin (Texas), Brisbane (Australia), Copenhagen, London, Montreal, Singapore and Stockholm.