What value can optimization bring on day of operation?
The main benefit from introducing optimization is that it provides control. The crew tracker’s role is changed from simply reacting to individual alerts to being in control of the consequences of different recovery strategies. The optimizer can also be used proactively to analyze the stability of the current operation, for example to detect a greater need for airport standby crew.

The optimizer evaluates the possible solution strategies and provides effective means for comparing the different solutions. In order to find solutions for problematic situations it is possible to relax union and quality rules in a controlled way. It is also possible to decide if legality deviations can be suggested for the whole crew community or for specific crew members.

How can the optimization help us with major problems, such as a closed hub?
By solving the entire problem, rather than trying to solve each sub-problem separately, it is possible to evaluate the full effect of a solution strategy before applying it. Recovery optimization focuses on specific properties such as the number of changes, the time to recover to original patterns, cost impacts, passenger disturbances etc. You can combine a number of required properties to look for the best trade-off between a quick recovery and a low operational cost.

How can you prevent the optimizer from producing solutions that require too much crew communication?
To avoid an unrealistic number of crew members being contacted, the optimizer can consider how difficult a solution would be to communicate to the crew members. By imitating the original rosters, the number of crew members who have to be contacted is reduced. It is also possible to differentiate between changes that have to be communicated (earlier check-in times) and changes that may not require crew member contact (changed flight numbers or earlier check-outs).

You can prioritize crew member changes that will be received positively (additional granted lifestyle requests) and crew members that are possible to contact via a safe contact point (check-in on base or staying at a hotel where communications work smoothly).

The Process   Specification   General Information Questions & Answers   Screendumps   Product Sheet (pdf)

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