Airline and railway industries are undergoing a profound transition. Consolidation has essentially played out the first tier, but not yet the second tier. Global concern over the safety of air travel has significantly compounded the economic uncertainties associated with consolidation.

The top priority on most airlines and railway companies' agendas is how they can utilize their resources most effectively without losing the potential of being aggressive enough when the economy starts to improve in the near future.

Technology is powerful, but it is only part of the patented solution – it must be coupled with business strategy and core business processes. Globalization brings great opportunities, but both technology and globalization require careful processing to become the right power.

For example, how can Carmen help clients create a 'we-are-in-this-together' forum between staff and management, while making it possible to take into consideration both parties interest in increasing productivity and at the same time take peoples' individual requests into consideration?

Carmen has the proven experience, commitment, knowledge and technology to support clients in getting their resources in balance.

On the IT side of airlines and railways, the key question for managers is the challenge of using shrinking budgets on technology solutions that deliver business pay-back. I believe that the combination of changing processes and using modern, proven, high-technology is the rational answer to that question. The companies that realize this, both intellectually and physically, will have the best chance of gaining market share and attracting both new and old clients. For them, this will result in driving revenues up, increasing profits and positive cash flows and will finally give their company a stronger market position.

At Carmen we fully understand and have the greatest respect for the way most top executives in the airline and railway industries are currently juggling the major revenue and cost drivers. This is definitely not an easy job; on the contrary, it's very complicated and complex.

Carmen is the premier provider of resource optimization solutions for airlines and railways. This challenging juggling of 'costs – punctuality – resource usage' is at the absolute core of every transport company. I know that we can support you in focusing your energies and helping you co-ordinate your juggling. The only thing you have to do is simply ask us. Why guess when you can ask Carmen?

Per Norén
Chief Executive Officer