
The alert view provides an efficient overview. Alerts are grouped, sorted
by time and displayed in a Gantt chart. Only the alerts a crew tracker subscribes
to are shown. The subscription is mapped to the crew tracker’s area
of responsibility. By clicking an alert, the details of the problem are displayed.
The pairing and rostering editor contains many tools, providing a good overview
of repair options.
To complement the manual tools for managing problems, a crew recovery optimization
module is available. The crew recovery optimizer can solve many problems at
the same time. It can even suggest flight delays and cancellations that are
efficient from a crew perspective.
The process for assigning open time can be totally automated. The system
contains all relevant information regarding seniority, bids and accounts available.
The automation framework is used to link each individual process into a complete
sequence of activities. The combination of crew positions, bases and the time
limit of the open time assignment is either defined each time by user interaction
or pre-defined and started automatically at a given time of day. The automation
framework will then load the correct rule set, flights, pairings, and crew
members and perform the assignment.
The database contains the complete history of data changes. For each update,
a time stamp, a user name and an optional comment are attached. Tracing who
did what and when is now available. Further, a complete history also facilitates
the tracing of key performance indicator development through the planning
process, and allows replay of critical events for evaluation. The database
provides the airline with the information required to improve long-term performance.
Any number of scenarios can be managed. Operational changes may be evaluated
such as the effect of a proposed ground delay program or switching a flight
from one fleet to another. Longer term scenario evaluation is also available,
for example the introduction of a new fleet, major schedule changes or new
industrial agreements. All changes can be easily introduced, either by simple
parameter settings or by introducing or changing rules in the Rave cost and
legality system.
Carmen’s integrated day-of-operation tool for fleet, passenger and crew
can be seamlessly integrated with Carmen Crew Tracking. The optional crew
recovery optimizer is the same optimizer as in the integrated day-of-operation
system. Data is completely shared between the two systems and can be updated
from the Carmen Crew Tracking system or from the integrated day-of-operation
system.
The combination of Carmen Rave and recorded database history allows for
complete pay protection. Carmen Rave can take into account different states
of the published roster, seniority, reason codes and other characteristics
that determine the correct pay. This includes all types of per diem, allowances,
overtime etc. All items affecting total pay can be displayed in reports for
the individual crew members.
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If you have any questions about the Carmen Crew Tracking,
please contact us at [email protected]

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