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How can large crew groups be managed efficiently?
The alert view provides an efficient overview. Alerts are grouped, sorted by time and displayed in a Gantt chart. Only the alerts a crew tracker subscribes to are shown. The subscription is mapped to the crew tracker’s area of responsibility. By clicking an alert, the details of the problem are displayed. The pairing and rostering editor contains many tools, providing a good overview of repair options.

To complement the manual tools for managing problems, a crew recovery optimization module is available. The crew recovery optimizer can solve many problems at the same time. It can even suggest flight delays and cancellations that are efficient from a crew perspective.

What possibilities are there to automate assignment of open time?
The process for assigning open time can be totally automated. The system contains all relevant information regarding seniority, bids and accounts available. The automation framework is used to link each individual process into a complete sequence of activities. The combination of crew positions, bases and the time limit of the open time assignment is either defined each time by user interaction or pre-defined and started automatically at a given time of day. The automation framework will then load the correct rule set, flights, pairings, and crew members and perform the assignment.

What information does the audit trail contain?
The database contains the complete history of data changes. For each update, a time stamp, a user name and an optional comment are attached. Tracing who did what and when is now available. Further, a complete history also facilitates the tracing of key performance indicator development through the planning process, and allows replay of critical events for evaluation. The database provides the airline with the information required to improve long-term performance.

To what extent is scenario management available?
Any number of scenarios can be managed. Operational changes may be evaluated such as the effect of a proposed ground delay program or switching a flight from one fleet to another. Longer term scenario evaluation is also available, for example the introduction of a new fleet, major schedule changes or new industrial agreements. All changes can be easily introduced, either by simple parameter settings or by introducing or changing rules in the Rave cost and legality system.

How is the Crew Tracking system related to the integrated day-of-operation system?
Carmen’s integrated day-of-operation tool for fleet, passenger and crew can be seamlessly integrated with Carmen Crew Tracking. The optional crew recovery optimizer is the same optimizer as in the integrated day-of-operation system. Data is completely shared between the two systems and can be updated from the Carmen Crew Tracking system or from the integrated day-of-operation system.

To what level is pay protection managed?
The combination of Carmen Rave and recorded database history allows for complete pay protection. Carmen Rave can take into account different states of the published roster, seniority, reason codes and other characteristics that determine the correct pay. This includes all types of per diem, allowances, overtime etc. All items affecting total pay can be displayed in reports for the individual crew members.

 

If you have any questions about the Carmen Crew Tracking, please contact us at [email protected]

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