Carmen at Air France
Carmen began working with Air France in 1995, implementing the Crew Pairing system in the short- and medium-haul area. Since then, the system has been succesfully installed in the long-haul area as well. Air France has contributed significantly to the development of long-haul planning tools, and is currently closely involved in the specification of the next generation of Carmen's products.

Carmen at Alitalia
Carmen delivered Crew Pairing to Alitalia in 1994 followed by Crew Assignment in 1998. Crew Pairing has been successfully used for a number of simulations and cost saving initiatives throughout the years, as well as for normal pairing production. Crew Assignment is being used for Alitalia's cockpit crew, where a complex preferential bidding strategy is being used. Tight cooperation between crew members, Alitalia's management and Carmen made the Crew Assignment installation a success.

Carmen at British Airways
Carmen started working with BA in May 1997. The cooperation has been very beneficial for both companies. The professionalism of BA's staff and the commitment of its management to optimize all of its activities, provides Carmen with significant ideas for the future. These ideas are being realised in ground-breaking joint development project.

Carmen at Condor
Lufthansa introduced Carmen Crew Pairing and Assignment to Condor in 1994. Great products come highly recommended!

Carmen at Iberia
Thanks to Iberia and the commitment from the operations management, the Carmen PBS model has taken several steps forward. Iberia's advanced visions have been a challenge to meet, and have given us many fruitful ideas for product development. We are greatful for the cooperation we have been enjoying since 1998. Iberia uses Carmen products for all their pairing and roster planning.

Carmen at KLM
In November 1994 KLM made the decision to introduce and implement Carmen Crew Pairing and Assignment. They were Carmen's first client to put Carmen Crew Assignment into production. Since putting Carmen Crew Pairing and Assignment into production in 1995, KLM has enthusiastically taken the necessary steps that make it possible for them to utilize their Carmen products to their full potential.

Carmen at Lufthansa
Carmen would not be where it is today without Lothar and his colleagues at Lufthansa. Our collaboration began in 1990. Their requirements are tough, but their problems are well worth solving. One thing we have learned from projects with Lufthansa, is that if we can solve their problems, we can solve the problems of almost any other airline.

Carmen at Mexicana
Great enthusiasm and a pragmatic approach to problem solving have been the key factors behind Carmen's great success at Mexicana. The major Mexican airline took Carmen Crew Pairing into production in 1999 after a record short implementation project. Using Carmen Crew Pairing solutions in production at a very early stage of the implementation project, Mexicana spearheaded the "early-benefit-approach" which is now an integral part of our implementation model.

Carmen at SAS Commuter
Flexibility and productivity are key issues for the 30 aircraft airline primarily flying domestic and inter-Scandinavian routes for the mother company SAS, The Carmen product suite has provided the Copenhagen based commuter airline with both flexibility and productivity in their crew planning process.

Carmen Crew Pairing was introduced at SAS Commuter in 1997. Carmen Crew Assignment was implemented soon thereafter and went into production in the summer of 1998. Since then, SAS Commuter has successfully introduced the PBS/satisfaction concept and are constantly contributing to the development of this module through valuable feedback.

Carmen at SAS
The working relationship with SAS dates back to 1988. Much of the innovative Carmen technology developed since then has been created in association with SAS staff. SAS was the first airline to use graphical tools for crew planning, and the first airline to optimize fully-dated crew trips in a single step. Introducing Carmen's pairing optimizer in 1992, made it possible to reduce the planning cycle from 125 to 10 days.

Carmen at SJ (Swedish Railways)
Carmen and SJ have been working together for 5 years. In 1995 SJ decided to test the optimization concept of Carmen Crew Pairing. A year later, after an extensive test and adaption period, the decision was made to introduce and implement Carmen Crew Pairing.

In 1996 SJ became the first client to extend the scope of Carmen's optimization expertise into Fleet Management. The Fleet product was developed in close cooperation with SJ and has resulted in a standard product for Fleet Assignment.

The most recent project with SJ is the ongoing introduction of Carmen Crew Assignment, which will improve both productivity and quality of life for train crew.

Together with SJ a modern integrated system for Crew and Fleet Management solutions has been developed and is now being offered to the entire Railway industry.

Carmen at Spanair
Carmen started working with Spanair in late 1997 and introduced the Crew Pairing and Crew Assignment products in 1998. Teamwork between Spanair, SAS and Carmen, helped the implementation to be carried out exceptionally quickly and effectively.